Appointments
You need to make an appointment. We like harmony and joy in our clinic and too many pets turning up at once makes for chaos.

This does not apply to emergencies. You just come on in with that car struck dog and get seen to right away. If you are a patient with a previously scheduled appointment and we bump you temporarily in favor of an emergency, we ask that you be patient (and remain peacefully thankful that it wasn’t your dog that was hit) until we can see you. If you are heading in with an emergency please try and call us on the way so we are ready and waiting.

You can also schedule a "drop off." Bring your pet in at a time that works best for you and leave him/her with us. Usually works best when you "drop off" sometime in the morning so our doctors can examine the patient as time and surgical commitments allows during the day. Following your pet’s examination the doctor will call you to discuss tests and treatments, if necessary, and advise when you can come and collect your pet.

Both "drop off" forms and "new patient" forms are available online to print and complete before you come in.

Arrival
For your protection and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be in an appropriate cat carrier or on a leash. Please no exceptions; sometimes our waiting room is a melting pot of creatures and we want you all to stay safe and happy.

Payment Options
We accept VISA, Mastercard, Discover, American Express, Citi Health card, Cash and Personal Checks.

Discounts
We do not offer discounts for breeders. There is a pet population problem, people! We do offer discounts to those pet owners who get their pets from an animal shelter.

Euthanasia
This is never a happy time for anyone. Euthanasia is not a "service" we offer or it would be on our Services page. Our take on euthanasia is a "policy," because it is a strongly-held belief we have that we exist to cater for the best interests of the patient. We will only accept our own patients and only if we believe it is in their best interests. We do not perform "convenience" euthanasia’s at LABAH.

Cosmetic Procedures/Declawing Cats
We will not conduct cosmetic procedures here. No tail docks or ear crops—we support the right to wag! We will not declaw your cat. There are alternatives to declawing which we will happily talk to you about. Visit our links page for some alternatives to declawing.

Exotics
Imagine you were a Hyacinth Macaw. Would you rather be…

• whooping it up through the forests of Brazil (where you’re from) feasting on nuts and berries? OR
• stuffed into a 2ft cage in a suburban living room eating parrot pellets and watching Oprah while standing in a mound of your own makings?

Just as we thought. Brazilian nuts.

So, we will not treat, and thus encourage the ownership of, exotics. Birds need to fly. Monkeys need to swing. We do treat wildlife. Texas wildlife. Car-struck deer and bent tail possums—stuff like that. We don’t even charge for that; we just ask that you donate to one of the Wildlife charities you will find on our links page. But please, people, no exotics.